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We're committed to getting your order to you as quickly and smoothly as possible — here's everything you need to know about shipping.
All orders are carefully prepared and shipped within 24–48 hours (Monday–Friday, excluding holidays).
You'll receive a confirmation email with tracking info as soon as your order ships.
We currently ship to the United States only.
Most orders arrive within 6–9 business days after shipment, fully tracked. These are estimates; actual delivery times may vary slightly due to factors outside our control.
| Order total | Shipping |
|---|---|
| All U.S. orders | FREE |
Once your order ships, you'll get a tracking number via email. Allow 24–48 hours for tracking updates to appear in the carrier's system.
If you don't see updates after 48 hours, reach out to us at contact@velushe.com.
We do everything we can to meet delivery timelines, but sometimes delays happen due to:
We appreciate your patience if this happens.
Please double-check your shipping address at checkout. We can't be held responsible for orders shipped to incorrect or incomplete addresses provided by you.
If you realize there's an error after placing your order, contact us immediately at contact@velushe.com and we'll do our best to help.
Once a package is marked as “delivered” by the carrier, we're no longer responsible for lost or stolen items. If you believe your package was lost or stolen:
Any questions about your order or shipping? We're here to help.
contact@velushe.comWe typically respond within 24 hours.
